Track Your Order

How do I track my order?

You can track your order via the order confirmation email you received after your purchase. There you will find a link where you can enter your order number and email to see the latest carrier updates.

I didn’t receive an order confirmation. What should I do?
  • First, check your spam/junk folder. If you still don’t see it, email us at contact@hozzko.com with your full name and the date of purchase so we can locate your order.

My tracking says “delivered” but I didn’t receive anything
  • Check with household members and neighbours and look around your property. If you still can’t find it, contact the carrier directly with your tracking number.
Can I change my shipping address after placing the order?
  • We start processing orders quickly, so address changes aren’t guaranteed. Contact us as soon as possible; if fulfillment hasn’t started yet, we’ll do our best to update it.

Get in touch

Have questions about your order, or a general enquiry? Send us an email, we'll be happy to help you.

contact@hozzko.com